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Cancellation Policy for Digital Downloadable Items
Cancellation Policy & Cancellation Form
Consumers have a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity:
A. Cancellation Policy for Digital Downloadable Items
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date of conclusion of the contract. To exercise your right of cancellation, you must inform us (Sven Scholz, RoyalArt® Agency, Edelsteinstr. 17, 23566 Lübeck, Germany, Fax: +49 451-38944367) of your decision to cancel this contract by means of a clear statement (e.g., a letter sent by post, fax, or online form). You may use the attached model cancellation form, but this is not obligatory. You can also electronically fill out and submit the model withdrawal form or another clear statement on our website https://shopsoftware.com/widerruf4/. If you make use of this option, we will immediately send you confirmation of receipt of your withdrawal (e.g., by email). To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs arising from your choice of a delivery method other than our cheapest standard delivery option), without undue delay and at the latest within fourteen days from the day on which we receive your notification of withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.
If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of services already provided up to the point at which you inform us of your decision to withdraw from this contract, compared to the total scope of services stipulated in the contract.
Exclusion or premature expiry of the right of withdrawal for downloadable items
The right of withdrawal expires prematurely when the download has been made available. This occurs after you have given your express consent (in the shopping cart) and simultaneously confirmed your understanding that you will lose your right of withdrawal upon fulfillment of the contract by us.
B. Withdrawal form
1.) If you wish to withdraw from the contract, please complete this form and return it to: Sven Scholz, RoyalArt® Agency, Edelsteinstr. 17, 23566 Lübeck, Germany; Fax: 0451-38944367
I/We (*) hereby revoke the contract I/we (*) concluded for the provision of the following service (*)
Ordered on (*) ____________ / received on (*) __________________
_____________________________________________________________ Name of consumer(s)
_____________________________________________________________ Address of consumer(s)
_____________________________________________________________ Signature of consumer(s) (only for notification on paper)
_________________________ Date, Place
(*) Delete as appropriate
2) You can also exercise your right of withdrawal online at https://shop.royalart.de/widerruf4. If you use this online function, we will send you an email confirmation of receipt containing your withdrawal notice as well as the date and time of its receipt.
